8.6/10 Excellent! (1,034 reviews)
The hotel is very beautiful, i'll give it that. The location was okay, though it was a little far from a lot of the places we were going.
But I have to be honest about the housekeeping, because this really bothered me. When I pulled back the comforter to get into bed, there was makeup on the sheets they clearly had not been washed. I called to ask for fresh sheets, and when someone finally came, they didn't even change them. They just flipped the same sheet around, I know because I checked the bottom of the sheet. That was honestly disgusting, and I was very upset. I tried not to let it ruin the trip with my sister, but clean sheets are the bare minimum.
Beautiful property, but this needs to be fixed."
Reviewed on Sep 23, 2026
