“The room I was in smelled like cigarettes and I asked for a refund since I wouldn’t be staying there. My boyfriend offered me a room at his place. I walked up to the counter about 20 minutes after checking in not opening anything or dirtying anything asked for a refund which your site says I am entitled to and they said no
They said you have to send something to them and your agents don’t know what that something is. I will not be using this company or location again and I will be going back to……
“What I liked was there was free breakfast. The staff were friendly and helpful. There was free parking & there were gas stations & restaurants nearby. The things I didn't like was the microwave was downstairs. It was only one & they can put another one just in case if anything happens to the other one. There were no waffles, pancakes, fried or scramble eggs. The elevator door was a little slow, but it still works. The pillows could be a little bigger & at times the pillows go flat. Other than……