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"I enjoyed my stay, front desk staff was great no matter what time ! I was disappointed in the breakfast , it was continental breakfast for $17. There are plenty of restaurants around. Quiet at night and not crazy busy in the daytime, I liked the area ! "

"hell place"

"Air conditioning don’t work 😪at room 1611"

"I would give zero stars if I could. The front desk person was extremely rude and unprofessional. When we arrived, we weren't even allowed to check in or wait-he told us we had to leave the premises because it wasn't yet the 3 p.m. check-in time. We politely asked about the possibility of an early check-in, but he was completely unwilling to help and had a very dismissive attitude. There was no effort to accommodate us, offer alternatives, or even speak respectfully. This was by far the worst service I've ever experienced at a hotel. Customer service like this is unacceptable, and it completely ruined our experience in this hotel and area. I would not recommend staying here. I felt unsafe with the hostile attitude and behavior and ended up canceling our stay and looked for another hotel."

"Great staff! Great Rooms!"

"Staff is very nice and very approachable "

"It’s was"

"Excellent for a stopover at jfk"

"I had a pleasant stay overall. The hotel was clean, and the staff were friendly and accommodating, they even extended my checkout time by an hour, which I really appreciated. The room was comfortable, especially the bed, though the bathroom felt a bit outdated. There wasn’t coffee in the room, but it was available in the lobby, which worked fine. The location is convenient, with plenty of shops and dining options nearby. One thing to note is that there is some noise from a nearby train track, but the upside is that the subway station is just a few minutes away, making it very easy to get around the city."