Geneseo Castle Hotels

"Upon entering the Reception area, the rug in front of the reception desk was visibly dirty. Also the door handle to my room had white dust on it. The property needs an uplift."

"The room said it had a microwave but there was no microwave. The refrigerator was barely cold, no way of adjusting it. There were only 2 towels despite the room able to hold 4 people. We had to ask for an extra towel. There was no body wash in the shower. We had to ask for more. When I called the front desk he was no answer. I had to walk to the front desk and while I was waiting the clerk came from outside. The elevator is disgusting and smells. The bathroom was very tiny with the sink outside the bathroom right by the door. Very strange. The room was clean enough but one night was enough for me."

"Amazing all around! Rooms were big and clean! Staff was friendly! "

"Hotel advertised breakfast was included but it has been discontinued for over a month."

"This hotel has two things going for it: it is pet friendly, and they have multiple electric vehicle charging stations. The staff is friendly. The only negative is that the breakfast options are quite meager. "

"Staff was super friendly. Breakfast was ok. One day the food was labeled the other day it was not so I wasn’t sure what it was. The quality was fine. "

"The hotel was updated and clean and the staff were very nice, friendly and helpful. I enjoyed the really nice gym. It had everything I could have wanted. I dined in the bar/restaurant. The service was attentive, but the food took a long time. The manager discounted my meal as a result, which I appreciated."

"Good breakfast, clean rooms and very nice staff!"

"Our group of 8 adults and 1 four year old loved our time in the finger lakes. The house was well stocked with everything we needed and only 12 minutes to nearby shopping centers to get what we needed. Whitney was easy to communicate with. "