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"Great friendly staff, clean, and excellent breakfast!"

"Staff was great. Room comfortable and clean. Breakfast really great too!"

"We liked the place for the most part but the breakfast was pretty mediocre… particularly the eggs and bagels. They could offer less options but choose better quality items. "

"this is a MOTEL. nothing indicates, in fact, photos are very misleading. Noisy if you are in front on busy highway. AND, allow pets...when asked for room in back, not facing noise, I almost gagged, ok, I did gag at the smell of furry animals that were guests in that room for sure! Fridge needed defrosting badly (so I did it). Bed lamps glued to table so can't raise up to read in bed! Ok, if you are prepared for a motel!"

"What a lovely room and building. Really enjoyed this hotel. However, the neighborhood outside the hotel was very sketchy and clearly there is an issue with drug addiction in the area. I ate at the restaurant within the hotel and went to and from my car in the gated lot. I enjoyed many other towns in the Berkshires, but Pittsfield was not one of them. Wish this hotel was in a different city, as I would love to stay there again. "

"What a beautiful, unique building. Full of antiques and feels like going back in time. The ride up to my fourth floor room in the 19th century cage elevator was a wonderful touch. Can’t wait to go back again. "

"I recently stayed in a one bedroom suite at this villa property and unfortunately the experience was disappointing, especially for business travel. When I booked the reservation, I expected the main amenities such as the clubhouse to be easily accessible. In reality, the clubhouse sits on top of a hill. While there is temporary parking directly in front of the entrance, the designated guest parking is located at the bottom of the hill. This means guests either have to walk up a steep hill or climb several flights of stairs to reach the clubhouse. This setup is very inconvenient, particularly in cold weather or when carrying items for activities like swimming. I also experienced maintenance issues in the unit. I reported a clogged faucet and maintenance came to address it, but the problem was not actually fixed. Instead, the clog appeared to shift from one side of the sink to the other, eventually causing unpleasant debris to come back up through the drain, which was unsanitary and frustrating. The location is also quite isolated with limited nearby restaurant or dining options. While the condominium setup may work for guests planning to cook, it is not ideal for business travelers who need convenience and easy access to food and services. Overall, I would not recommend this property for corporate travel."

"Room temperature was good. Breakfast coukd improve, lack of protein, muffins were not fresh. "

"We went on a freezing cold February weekend and it was amazing!! Inn was cozy and clean, just gorgeous with its lobby fireplace and immaculate room. Best part was having dinner at The Barn and heading up the stairs to watch the Olympics in our toasty warm room. Will definitely book again and recommend to anyone!"