哈佛冰川

Check-in girl needs to smile and be more welcoming. If there is a computer issue when checking in, don’t make the customer stand waiting- offer them to sit down- esp. if they are a bit older- coffee in the am was not ready when I arrived there at 9 am and the 14 dollar charge for continental breakfast is the same complimentary breakfast many hotels offer for free. I was charged a 50 dollar pet fee that is not refundable that I wasn’t told about on my reservation. However, most importantly the room and bed were clean and comfy! I don’t think I’ll stay here again on my regular travels.

服務與設施不如預期，晚餐時段的照護人員不友善，不管如何，飯店位置真的很棒

Black Dimond 樓层非常貼心，有咖啡，茶及紅酒，小食提供。雪場專業。非常好！