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"The room was clean and the staff was very friendly and professional "

"Everything was as good as I expected "

"Nice experience!"

"I was a solo female traveler. I felt very safe. Room was clean and nice. Food (Margherita pizza) was exceptional. Only parking was valet. When I requested the car (through the app) they were prompt and helpful."

"Spacious room. Clean. Huge fitness center. Very close to UCF. Lots of parking"

"Everything was great and just as described. Except I couldn’t get more than lukewarm water out of the shower and the pillows are not made for side sleepers."

"I want to start off with upkeep is the biggest factor for me, and it is why my score isn’t at a 4-5. Water pressure from the toilet is very poor. It requires a good 5-10 minutes if you want to flush more than once. Cleanliness wise, there were set-in stains that are on the toilet and the shower floor. Perhaps it’s just chips of ceramic that were gone from use and maybe hard water stains in the shower. That’s not something that the cleaning staff could reasonably fix without heavy duty cleaning agents or would require maintenance staff to repair/replace toilets. The cleaning staff was so kind to me during my stay. They get an A+ especially since the second I got into the room, it didn’t feel gross like this one Holiday Inn I stayed at in Tampa. Again to reiterate: the cleanliness issues requires more than just the staff to use the same products. They don’t have any blame in this. Lighting in the rooms could be better, but it’s not something insanely important for most people. The elevator door in the parking garage is *very* shaky. First ride was a bit concerning until I realized that it’s an ongoing thing. Aside from those issues, I had a great stay at the hotel. The staff is very polite. It’s clear they value customer service. Front staff is great per usual. Special shout out to Jah from Parking who was very kind to take a photo of me and my friend that dropped me off one day! "

"I was charged for 35 dollars for Parking The hotel had two clearly marked handicap spots but Made me pay for valet did not let me park in either spot which was open I have a handicap placard hanging from the rearview mirror"

"Staff was polite, no issue there. The property needs some major TLC. You can tell it hasn’t been kept up with from the outside to the rooms. The headboard in my room had stains, the walls had stains.. the bathroom had gross stuff in the corners. My bed had weird black debris on it also hair and stains on the pillow cases and sheets.. beds were hard as a rock! Paying for parking there is a rip off, it should be free. Not $20 a night.. I can see why it was $100 a night when we booked. Will not be returning. Also the pictures on here are misleading its not that nice and clean looking."