“Dear sir
Why did no one tell me that I couldn't bring food to the island and I had to pay extra for it after so many correspondences?
Because we booked 10 rooms. So I specifically notified the name of each room. Why was not ready when I arrived at the hotel?
Also front desk charged 2 times for our dinner buffet.please make sure refund.
Fion from Taiwan ”
“The boat was superb. Brand new and service was excellent. Food really nice. We were upgraded to this ship on the day when travelling to the port which was a bit concerning but all good in the end. We ended up on a better boat so very nice. Trip was excellent. The only reason I didn’t mark it overall as a 5* was the cost but we got what we paid for. So if you want a luxurious trip to Halong bay I’d recommend this trip ”