Hotel Hofgarten

4.0 star property
Upscale boardwalk/promenade hotel near Chapel Bridge

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June 2024
July 2024

Photo gallery for Hotel Hofgarten

Exterior
Exterior
Standard Double or Twin Room, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; Mediterranean cuisine
Free toiletries, hair dryer, bathrobes, slippers
Reviews
8.8

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Stadthofstrasse 14, Lucerne, LU, 6006
  • Popular LocationLion Monument5 min walk
  • Popular LocationChapel Bridge10 min walk
  • Popular LocationKKL Lucerne11 min walk
  • AirportZürich (ZRH)64 min drive
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Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double or Twin Room, 1 Bedroom, Non Smoking

8/10 Very Good

Highlights

Individually furnished
Individually decorated
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Bathrobes
  • 236 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Standard Triple Room, 1 Bedroom, Non Smoking

Highlights

Individually furnished
Individually decorated
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Bathrobes
  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Standard Single Room, 1 Bedroom, Non Smoking

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Bathrobes
  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

Lucerne

Located in Lucerne, Hotel Hofgarten is in the city center and on the waterfront. Swiss Transportation Museum and Bourbaki Panorama are cultural highlights, and some of the area's activities can be experienced at The Swiss Path and Lucerne Ferry Terminal. Natur-Museum and Richard Wagner Museum are also worth visiting. Discover the area's water adventures with parasailing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Lion Monument - 5 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive
  • Chateau Guetsch - 6 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 65 min drive

Restaurants

  • ‪Rebstock Hofstube - ‬1 min walk
  • ‪Franz - ‬3 min walk
  • ‪Schiff-Restaurant Wilhelm Tell - ‬3 min walk
  • ‪Babalas Bar - ‬3 min walk
  • ‪Takrai - ‬2 min walk

About this property

Hotel Hofgarten

Upscale hotel by the lake
Near Chapel Bridge, Hotel Hofgarten provides a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site Mediterranean cuisine restaurant, Hofgarten, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also enjoy perks such as:
  • Free self parking, plus valet parking (surcharge)
  • Express check-out, an elevator, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a front-desk safe
Room features
All guestrooms are individually furnished, and offer comforts such as bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, ceiling fans, and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Valet parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hofgarten

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Hofgarten Lucerne
Hotel Hofgarten
Hotel Hofgarten Lucerne
Hofgarten Hotel Lucerne
Hotel Hofgarten Hotel
Hotel Hofgarten Lucerne
Hotel Hofgarten Hotel Lucerne

Frequently asked questions

Is Hotel Hofgarten pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of CHF 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Hofgarten?

Self parking is free at this property.

What time is check-in at Hotel Hofgarten?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hofgarten?

Check-out is at noon.

Where is Hotel Hofgarten located?

Located in the heart of Lucerne, this hotel is within a 15-minute walk of Hofkirche and Chapel Bridge. Hertensteinstrasse and Loewenplatz are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 509 reviews" "
Rating 8 - Good. 208 out of 509 reviews" "
Rating 6 - Okay. 31 out of 509 reviews" "
Rating 4 - Poor. 12 out of 509 reviews" "
Rating 2 - Terrible. 5 out of 509 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

David, EAST KEW

Stayed 3 nights in Sep 2022

2/10 Terrible

Rahul

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Bad experience
Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door security didn't work and we have to wait for another 1 hour for someone to come and help. Finally someone came and helped. He was nice Verdict. First trip to Swiss Luzerne paid lot of money for below average room overall super bad experience
Stayed 1 night in Jun 2022

10/10 Excellent

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Christa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Esther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice personal! Nice ambiance. Great breakfast!
Stayed 1 night in Oct 2020

10/10 Excellent

Frederick, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great, caring people run this hotel. It was a pleasure to stay here. Location for site seeing was fabulous
Stayed 1 night in Feb 2020

8/10 Good

rerngchai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Maia

Stayed 2 nights in Oct 2019

8/10 Good

Happy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at reception desk was super nice, works hard at making customers feel home at breakfast
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room - great view and delicious breakfast included. Be sure to have dinner in their restaurant - amazing food!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous break at a fabulous hotel
Stayed four nights at the Hofgarten. Lovely hotel, really well located. Everyone we met there was friendly and helpful and knowledgeable about the area. Breakfast buffet was good, made even better by the freshly made coffee. Lucerne is a great place for a holiday and I wouldn’t hesitate to recommend this hotel
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast (included), great location, staff very pleasant and helpful. Room could have used air conditioning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Beverley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Swiss adventure
For the price paid we couldn’t fault this hotel, great sized room, comfy beds, nice and clean, there was also a fan in the room which came in handy! Great choice for breakfast, which was included in the price. All the staff were polite and helpful, we had free water everyday, use of umbrellas and reception staff helped with booking tickets and making restaurant reservations, nothing was too much trouble, good location, could not fault it, we had a great stay and would come again
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. Very friendly staff. Breakfast in the garden was very pleasant.
Stayed 2 nights in Jul 2019

8/10 Good

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel by the lake
Lovely hotel, close to lake and city centre. No air conditioning can make for warm nights. Staff were very friendly and helpful. Restaurant food was also very good, if a little expensive. I would stay again.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved garden restaurant
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was spotlessly clean. What I love most are the very accommodating and cheerful people at the reception during check-in. Happy that I have chosen this hotel, will surely come back!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice, older building, great location, but definitely very noisy if you get a room towards the busy road.
Stayed 1 night in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Evon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel!
The hotel location was great, room was clean, breakfast was good and staff could not have been more friendly or helpful. I had to catch an early morning train when I left so they packed me a lunch to go. I had a wonderful stay at Hotel Hofgarten and would highly recommend to anyone visiting Lucerne!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The restaurant was excellent. Great location. Very comfortable bed and room.
Stayed 3 nights in Sep 2018