“We absolutely loved The Lister Arms! The perfect Dales pub. Great atmosphere, dog-friendly, amazing food and such lovely staff. Ideal base after a long walk around Malham Cove. 10/10 - thank you to all the team!”
“Helpful and flexible with uncertainty over bookings, and the accommodation was at least satisfactory in general... but there was drastically inadequate parking for a full hostel, and we were not given all the necessary info about how to gain access to the buildings ! ( a helpful resident who happened to be up late saved us from standing outside in the cold and dark. Make sure the person on the desk not only gives over the FULL keypad entry number...but also HOW to access the key pad in order……
“The Plough was in a lovely location. All the staff couldn't do enough for you. Breakfast and evening meals really good. Bedroom had everything you needed and room clean. Will definitely go back.”
“Arrived Monday afternoon, member of staff said the chef had done a runner, on the Tuesday another member of staff said the chef had a day off, on the Wednesday another member of staff said the chef had taken an extra day off and offered us tea and coffee and cornflakes foc.
The bar closed at 5 so if you wanted an evening meal you had to order early, that is if the chef was in. Sorry i cant give this hotel a rating, and the shower was hopless.”
“Staff were very pleasant, friendly and exceptionally helpful. The decor in the room was beautiful and it was very clean with plenty of tea making facilities including ‘proper’ mugs and a teapot with tea cosy which was a lovely extra. However the room was very, very small and it did not have any drawers or wardrobe to store clothes (there was a small rail in the corner with four hangers to hang a few items). The en-suite was also very small but it was supplied with lovely White Company……
“We arrived at the property to find that we had been double booked and no room was available as the property was now full. We had to find alternative accommodation in the area and we luckily found one property that had one room left.
Grassington lodge offered no help in finding alternative accommodation due to their error. Extremely disappointed with how it was all handled and how we was treated and we would never use or recommend this property in the future.”
“It's a gothic style hotel,and unusuallcompared to today's run of the mill places .parking good . Near the town . Staff where lovely .the dark haired waitress was funny friendly and attentive .all the reception staff where friendly and helpful .the food was very good quality from the talented chef .I hope he stays at this hotel for future quests to experience his food . .we would stay again and will do next year . The room cleaner young man helped us with our bags and him and the lady……
“Great communication from the owner prior to arrival with details of local places to visit and eat.
Lovely welcome on arrival. Room was clean, comfortable and very spacious and the surroundings were beautiful. Breakfast was fantastic. Will definitely return and would highly recommend.”
“A few disappointments. For the price of accommodation I would have expected better. There was a smell of stale cooking in the bathroom which I think could have been coming from the towels...they didn't smell nice at all. The complimentary biscuits were not replenished on the 2nd day. Toast was served on entering dining room for breakfast but was cold by the time breakfast was served. I asked if I could get a latte coffee and was told they don't serve these in the morning. We tried to order a……