Maya Mall Tours

Exelent service, Marlene was very professional and very communicative great service.

Todo estuvo excelente. Desde la bienvenida hasta que salimos. El servicio es maravilloso, personal que va más allá de lo que uno se imagina.

We spent a week-long family reunion at the lovely Las Lagunas Boutique Hotel. Each couple had a room with its own hot tub room overlooking the laguna, where we could enjoy the French press coffee provided each day. A delicious breakfast was included, and we could even order the night before if we had early morning activities planned the next day. The staff was phenomenal (shout out to Elmer, Alex, and Ovidio in particular). Some family members enjoyed a massage and spa day to start the vacation off right, and they loved it. The pool was lovely and much appreciated after the hot days of exploring Tikal, Flores, the animal rescue site, and monkey island. We had our own vehicle, so I can’t comment on the excursions organized by the hotel, though the staff did assist with local contacts for some of our outings. The only disappointment was the dinner menu, which could be a bit hit or miss. Except for that detail, the facilities met or exceeded our expectations, and we all had a wonderful and unforgettable experience. Thank you!