Newcastle Chalets

" Breakfast was very good and a nice selection "

"Very nice room. Coffee maker, microwave, fridge. Comfy beds with nice linens. I have no complaints. Would stay again if needed."

"Room not as pictured. Rooms keys do not fit for me and several other guests. No hot water for yea being kept available. Desk clerk said to take my garbage out around back of building to throw away instead of additional option"

"Hotel online pictures did not reflect actual environment. Hotel is out dated. Bath water did not warm up. "

"For the money, I expected the room to be a bit larger."

"Everything has been amazing!!"

"Comfy beds, clean, good location."

"The staff was not helpful when we checked in they gave me a hard time and double charge me as I did t show a physical card vs my virtual card "

"The location was absolutely terrible. A glut of traffic and complete mayhem. It’s located right off a very busy freeway directly behind in and out. Traffic was awful. After a very long drive checking in at 9pm was not a pleasant experience. I’m not expecting superior service but the guy checking me in hated being there and hated me even more. Not good customer service. Room itself was fairly clean but I highly doubt our bed linens were clean. The beds were awful. Spring mattresses that alerted everyone in the room when you turned on your side! Continental bfast was decent but it’s such a busy location you have to get in early. Overall I give it a 3 star at best and that’s pushing it, "