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I enjoyed my stay

Great location would stay there again.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

I usually find myself not entirely comfortable in hotels. This was far from true at Citizen M Bowery! The attention to details in the rooms was inspired and thoughtful. I specifically found the shower to be comfortable, great pressure, never running out of hot water, and easy to maneuver in. The whole room was like that. You feel comfortable. The Citizen M is set up for travelers. There are great spaces throughout- the rooftop bar was beyond gorgeous and the lower level was artsy, fun,...

Love this hotel. Great location and great staff. The back outdoor space is lovely and the on site coffee shop has great products. Third time staying here.

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

Check in person was direct, friendly, anticipatory, and welcoming. Room was clean, nicely designed, building cute! I don’t know why more hotels aren’t like this - high quality, slightly small but just what you need for sleeping/spending a little time in the room. I will book again, excellent value.

Very nice experience staying here with very kind staff.

Located in Chinatown, this hotel has cool design and was comfortable and quiet. The sheets could be softer for this being a nicer property but otherwise can’t complain.

I like booking this hotel cause convenience and walkable where I need to be,

Terrific location near subways. Scrupulously clean and quiet. Little conveniences in room were remembered

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Water filling station in hallway was a first.

Great service with easy access to mid town Manhattan

The room was cozy and clean. Staff was friendly and gave great restaurant recommendations. We also had an amazing view of the Empire State Building!

Great friendly staff! M

This was a nice, clean hotel but the clientele wasn't the best caliber of people. Is this place a halfway house too? I will say the check-in process was lightning-quick! Less than five minutes in all!!!!

Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Zero issues staying here.

nice and clean