“We check in at 8:00pm and got room #217. When we got at the room the door was opened and few towels on the floor. We came downstairs and requested a different room. The receptionist said there was no other room available and she went to clean the room herself.
Within 15 minutes she came back offering room # 234 because a guest was late and we could stay there instead. We accepted the offer and we came in the room, the fridge was filthy with old food in there. I took a picture and complained……
“We check in at 8:00pm and got room #217. When we got at the room the door was opened and few towels on the floor. We came downstairs and requested a different room. The receptionist said there was no other room available and she went to clean the room herself.
Within 15 minutes she came back offering room # 234 because a guest was late and we could stay there instead. We accepted the offer and we came in the room, the fridge was filthy with old food in there. I took a picture and complained……
Katia