“We arrived 6:30pm and check-in time was 3pm. We were there for a funeral and physically and mentally exhausted. Upon arriving we noted how incredibly dirty the lobby and pool were but as I was close to a melt down - I asked to see the room. Manager said it was not ready (mind you it was supposed to be done by 3pm). When I questioned the time difference she said that the cleaning crew just started and she had no idea how long it would be. I questioned why the pictures on Expedia were different……
“We arrived 6:30pm and check-in time was 3pm. We were there for a funeral and physically and mentally exhausted. Upon arriving we noted how incredibly dirty the lobby and pool were but as I was close to a melt down - I asked to see the room. Manager said it was not ready (mind you it was supposed to be done by 3pm). When I questioned the time difference she said that the cleaning crew just started and she had no idea how long it would be. I questioned why the pictures on Expedia were different……
REBEKAH