Petaluma Castle Hotels

"The rooms were adequate. Maybe a little rundown. The staff was wonderful breakfast was great although seating was an issue. The hot tub was only a lukewarm"

"The check-in process was not great. We had stayed here before so were surprised by this most recent experience. The line was long and staff members few so it took over half an hour. The room number on the key sleeve was not written well so the keys did not open the door we thought was our room. We went back to the front desk and another person recoded the keys. Went back to the room; opened the door; and found it was occupied by someone else. Fortunately, no one was in. We were so horrified that we opened someone else's door. Went back to the front desk a third time and that was when they discovered the room number on the sleeve was not well written. They also did not assign us a room with the view of the marina, as we had requested and paid for. So after three tries, we finally got the right room. The property needs upgrades and while the location is great, we would not likely return again. Thanks."

"Great price great breakfast nice shower"

"Convenient parking, clean rooms, good breakfast, nice pool area, friendly staff. Problem with AC which was addressed promptly. Reasonable rates. Would definitely return."

"Our stay was great, including clean room and staff."

"I lost all my email. We contacted Homes2 Suites main office to see if we got our reservation. They told us to call the hotel directly. We did. They assured us that we had no reservation and nothing was now available. So we stayed elsewhere. But surprise, when we got home we were billed for a room at homes2 Suites. I feel they stole $200 from us by not truly checking for our reservation. Worthless front desk staff."

"Room was large and bed as okay, however the room never cooled down even though we set the thermostat at 65 degrees with the fan constantly blowing."

"The room was very clean and we loved the continental breakfast! It was close to downtown Napa which we got to enjoy."

"Room was clean, parking was easy :)"