Rainbow Falls Tours

The room is clean, safe location, check in and check out easy and quick.

The Most Luxury Hotel that have stayed in a long time , I felt like I was staying in a Resort. The breakfast was super nice presented, the staff members were very friendly and handy, when I arrived I didn’t had a courting in the bathroom but I guess maybe the housekeepers maybe forgot them in the washer and dryer and was time for them to go home and maybe didn’t spect also so many customers coming to the property , I don’t know, the thing is that I went down and just ask them nicely and they where super quick and nice and called the manger and I was able to resolve this in minutes , which for me is an awesome response because you know when you’re staying in hotels the least you spect is to have priority treatment. This made my week more stress free and I was able to achieved what I was pursuing that it was to have a positive impact in my life and rest as much as I could and forget about everything and have some rest after many weeks of traveling and been stressed with work and so I feel so much better after getting a vacation week off in Hyatt. Thank you so much !!!

Always have a nice stay here and have never had any issues. However, some attitude from the unfriendly guy at check in. Very short with us on early check in after we had received an email saying we would just have to check in with the front on coming early. Totally fine if no rooms are available, but there’s a way to be kind and have better customer service :)