搜索拉文纳的胶囊酒店

“预定价格278欧，酒店比预定的价格多收了46欧，离店前对此提出疑问，出示写清楚所有价格的预订单并要求退钱，酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下，还是没有处理。hotels的客服帮我打电话发邮件联系，也没有回应。服务态度十分消极，非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service！！！”

“Solid breakfast. Gets very full before cruise port days but that is to be expected.”

“Clean room, nice cakes at breakfast. Air conditioning is good. Nice bathroom and a good location. We had the use of a shared kitchen with coffee machine, fridge, microwave etc. 15 minutes walk from the railway station.”

“Very nice hotel, at the city centre, close to all the sightseeing points. Ravenna is a very beautiful town. We enjoyed our stay. ”

“had a very disappointing experience with this hotel. I lost my reservation because my train was delayed, which was completely out of my control. I immediately tried calling the hotel to explain the situation and ask for assistance, but unfortunately, nobody answered the phone. I understand that delays can happen, but the lack of communication and customer service made the situation even more frustrating. I expected the hotel to at least answer the phone and try to help with the situation. Very……

“Clean room however, ac not so good”

“Super beliggenhed og godt værelse lyst og rent. Morgenmad god oplevelse med forskellige valgmuligheder.”

“Camere pulite, personale molto cordiale e gentile e posizione dell'albergo ottima”

“Staff very friendly, the air conditioning good because of heat wave. The breakfast was good and included many things: coffee, tea, different pastries, bread, butter, jam, fruit, juice, yogurt, sliced meat and cheese, personal pizza. Bathroom was clean. TV had several stations. Also location was good to walk to historic sites, train and bus stations and stores. I would stay again.”