“This place was great! A little apartment with a 3 minute walk to the beach. The staff were amazing. This is in the suburbs of Ravenna, not too many speak English other than the hotel staff but it’s so amazing and not touristy. We are going to go back!”
“At check in we asked about dinner, they also have a restaurant. The lady at the desk said they were full and we could eat at a different place down the street. I then made a reservation at the hotel restaurant using a translator app, surprise there was lots of room for dinner. When we sat at 1930 for dinner there was only 1 other couple there. I think they don’t want Americans there maybe.”
“had a very disappointing experience with this hotel. I lost my reservation because my train was delayed, which was completely out of my control. I immediately tried calling the hotel to explain the situation and ask for assistance, but unfortunately, nobody answered the phone.
I understand that delays can happen, but the lack of communication and customer service made the situation even more frustrating. I expected the hotel to at least answer the phone and try to help with the situation. Very……
“The hotel was ok 2 things that were very annoying is they charged 25 eur per person for 3 and 4 guest in room and wasn’t expecting that from the start. And then the air conditioning wasn’t work well at all we had to keep turning it on and off to reset it. But room was hot all night. Overall a disappointing experience”
“Staff very friendly, the air conditioning good because of heat wave. The breakfast was good and included many things: coffee, tea, different pastries, bread, butter, jam, fruit, juice, yogurt, sliced meat and cheese, personal pizza. Bathroom was clean. TV had several stations. Also location was good to walk to historic sites, train and bus stations and stores. I would stay again.”
