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"No hot water in the room."

"We came for our son’s graduation from Basic Training at Fort Jackson. The hotel was an average rating. It was close, mostly clean, and we did have a breakfast. So it served its purpose. However, the main light for the room was broken and we were told they really couldn’t fix it because it was a circuit issue. There were exposed wires where the sconce light by the bed was. They didn’t want to fix that because they said it gets broken all the time. When we were getting ready at 5:30 am the day of graduation the lights in the bathroom section went out. So we finished getting ready in the dark but when we came back they had fixed the breaker! We left “Maid Service” on our door- but no vacuuming or cleaning was done, just new towels and made bed. "

"Staff was amazing! Property is a little older but very well kept. "

"Clean modern rooms. Front desk staff was always pleasant especially the young man who worked the front desk on our return check-in Sunday evening. 04/12/26"

"Room was very tired, moldy bathroom, bubbling floor material, loud room. No breakfast and coffee not served till 6:30"

"Room aight"

"This is a basic room, with bed on a metal frame and is uncomfortable. You only get 2 towels/washcloths and have to take them back to the front desk to get clean towels. Rooms are only cleaned once a week. Mold was in the bathtub and the room smelled strongly of harsh cleaners and plastic. They also threw away our pillows instead of holding them in the lost and found for less than one day (no policy on throwing away items on company lost and found website page). There are no utensils, plates or cookware available unless you “rent/buy” them starting at $15. There are no restaurants within walking distance either. You also have to pay in full when you check in so you can’t leave early when you wish to. Front desk isn’t staffed after 10 pm, you have to call and see if they determine your request important enough to send someone or wait until morning. Won’t choose this brand of hotel ever again. "

"Hreat"

"This home is so cozy, it feels like a warm hug! The property itself is absolutely beautiful, and the home itself has so many activities provided - books, games, movies, kids crafts, etc.! We will definitely be back."