9.4/10 Exceptional! (401 reviews)
As expected, beautiful spacious rooms with a refined and thoughtful local setting on a beautiful garden with the best looking Koi in Japan. Staff were friendly, responsive and helpful. We had to find a driver the night before when our guide cancelled and they found an amazing driver, fluent in English who kindly offered to also be our guide. Japan of course is overflowing with unimaginably courteous, kind and intentional people but still the hotel really helped us make the most of our last minute trip to Kyoto. Gym and pool are a highlight and again all restaurant recommendations were spot on. A very convenient location but tucked away in a serene property of its own. Not cheap but worth it.
Reviewed on Jul 14, 2026