16.8/10 Exceptional! (1,005 reviews)
The staff were friendly, and our room was clean and comfortable. We especially enjoyed the pool area—the hot tubs were nice and hot, and the kids had a blast on the slide.
The only real downside was the elevator situation. One elevator was out of service, and the other often got stuck if someone tried to open the door while it was closing to let more people in. It sometimes took a few minutes to reset, so we ended up taking the stairs quite a bit—even though we were on the 4th floor.
Breakfast was a standard continental setup with eggs, sausage, waffles, cereal, and juice. The hotel’s location was very convenient and just a short distance from the mall.
Overall, a mostly positive stay with great amenities, but the elevator issues were definitely an inconvenience.
Reviewed on Nov 24, 2025