“The staff was not understanding at all when we went to go check in and found a drug flap at our door. The screen have out and bugs and hair in the bed granted they were just a couple ants, but the hair under the pillow was not appreciated. We left the room after an hour and decided not to stay there and had to book somewhere else. The manager Melissa would not give us a refund whatsoever or try and compensate or anything we had to reach out to third-party Expedia to try and get help and they……
“The staff was not understanding at all when we went to go check in and found a drug flap at our door. The screen have out and bugs and hair in the bed granted they were just a couple ants, but the hair under the pillow was not appreciated. We left the room after an hour and decided not to stay there and had to book somewhere else. The manager Melissa would not give us a refund whatsoever or try and compensate or anything we had to reach out to third-party Expedia to try and get help and they……
Kiel