“Staff were friendly on arrival and checked in with no issues. The room was perfect for our needs and clean upon arrival. The mattress was a little hard for my liking. Didn’t have breakfast due to the limited options and timings. Plenty of nice places to eat in the high street.”
“Stayed here several times before and always really pleased with the quality and attention to detail. Sadly this stay fell way short!
For the price paid for room only I would expect more! Poor lighting, no full length mirror and blind that were broken!
Would take a lot to make me return!”
“We stayed the night before our son's wedding. We booked two rooms. Both had a lot of mosquitoes. The other room also had some sort of bugs which inflicted nasty bites. The day after I called the pub to let them know they had an issue. I was told a manager would call me back. Four days later I have heard nothing. Very unimpressed. Will never stay again.”
“We were in an annex, not in the main hotel. The room was clean, but the space was very small with the 'bedroom' on a mezzanine floor. The roof sloped so much it was difficult not to crack your head on the ceiling. The bed was a small double. The towels were old and must have been washed using conditioner as they did not dry you after a shower. There was a beer festival on the weekend we stayed and the volume of the music outside was exceptionally loud and even inside the annex with the door and……
“It was short walk from the train station and like 50 minutes from London. The restaurant in the hotel is pretty good and the bus to colchester city center is pretty good.
The hotel was clean and check out was pretty easy as well.”