The FRIENDSTM Experience Tours

Booked this hotel for my birthday and had a wonderful experience! They let me check in early which I was so glad for after long travels, the room was clean the view was breathtaking, the staff we very accommodating, the breakfast was immaculate. Definitely recommend!!

My husband and I booked a staycation at the hotel (we live in Brooklyn) for our anniversary. We were first given a room facing a wall so we asked for a different room. They gave us one for almost 200 more with a view of the statue of liberty. Went up to room, they didnt change the keys, so they didnt work. Had to go back and get them reactivated. Nice view, room was fine. That said it was SO LOUD. 8th floor under the "club" is a nightmare. The noise/base was going through 3am. I couldnt sleep so we decided to check out the next day and asked for a refund. The restaurant just reopened that night and while the food was good the service was terrible. I had to ask 3 times for a drink. We also got a massage (couples) and it was $900. Was it worth it? Eh...I likely will book a diff hotel next time. If yo udo go make sure you are not on a high floor under the rooftop bar unless you think you want to be up all night.

My wife and I live in Connecticut. This is our go-to hotel when we have to attend a function in Manhattan (rather than driving back). It is superb and has excellent suites at reasonable prices.