预订桑顿酒店宾馆住宿限时优惠

“great in general ”

“The front desk staff, Lauren in the evening and Morgan on day shift, were excellent! The elevator was out due to circuit hit by lightning about three weeks ago. Lauren explained during check-in and had to use a key to take guests up and down her entire shift. She has the most friendly and positive attitude. When we went in our room, it had not been cleaned. Beds had been slept in but sheets were not changed nor made. Also, used towels on the bathroom floor. Called down to Lauren and she……

“Helpful & friendly”

“The hotel room had an unpleasant odor.”

“A very quiet town (except for multiple trains nearby) next to the Cheat River. Clean, spacious room across the street from good full bar.”

“Very good!”

“Location was convenient. Close to restaurants. I’ll be back.”

“Nice place to stay for couple nights”

“Nicely done to an early 1900’s style yet adding new bathroom and air conditioning.”

“good service and helpful staff”

“I Love the "Best Western Plus hotel:Extra service, well prepared breakfast. Extra hospitality from the server. Oh the best, the room where structure and well organized. Guess what, I am telling all my workmates and staffs about the wonderful services and location of the property. Sooner or later, we are coming right back. Oh wait, I almost forgot the price is so affordable...”

“Nice room and use of space. Pool and hot tub were much appreciated. Recommending to others as an option for visiting the area. Easy on and off of I-68 with restaurants, fast food, convenience stores in grocery stores right there.”

“Not maintained, no body wash in the room, bathroom lock doesn't work. Good location and breakfast.”

“Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly……

“Wasn’t super impressed for what I paid. Room was dusty and not the cleanest. Never seen a house keeper.”

“Very cute and sweet place.”