8/10 Very Good! (441 reviews)
The Rarotongan was a great family retreat with lots of entertaining activities and attractions. However, we felt compelled to use the facilities due to the small size (which isn't reflected in the images online) of our room and the bugs (cockroaches) that were in our room throughout our stay. It actually made it hard to sleep after seeing the first one. Then we saw them through facilities, in bathrooms and other areas around the resort. The bathrooms and pool area had a lingering sewage smell, and the details about the gym where just as misleading as the room size.
The restaurant was fantastic, staff were incredibly friendly and their attention to detail was amazing! The kayaks and other boards were limited due to other families monopolizing them. The pool was small but fairly safe for children under 5. The Moko Club had great activities for smaller children and the staff management drinks were a great personal touch to making us feel welcome.
The Rarotongan was a good experience for us, however the conditions of the resort are showing signs of wear and tear that don't reflect the cost of the rooms.
Reviewed on Jul 13, 2025