“Above all else was the hospitality of the staff: although they have an 11:00PM cut off time for checking in, when I found out that I would not arrive until 1:00AM because my flight was cancelled and I was put on a flight 5 hours later, I e-mailed them and they immediately agreed to take me in. When I arrived the door was open, the key was hanging on a hook at the desk and all was right in my world. That is really service in my book.
PS: breakfast was wonderful.”