香港游泳池酒店

“沙发床太单薄了，还好是孩子睡。淋浴头接口漏水。沐浴液瓶都是散开的，没有洗手液。赶上英国假期，人太多，餐厅爆满，没啥服务。外部环境还不错，离温莎城堡也比较近。”

“The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. ”

“Be aware, this is not a hotel, but rather a house located in a residential area with only three rooms. There is no breakfast, no swimming pool, and it is definitely not the so-called four-star hotel they claimed it to be. The three rooms share a single bathroom, and there are rules against showering and blow-drying your hair past 11 PM and before 7 AM. The rooms are small and dimly lit. Once you fall for their trap, there's no recourse, and the price is very high. I will never return.”

“Terrible customer service, property is nice, upper management customer service is poor ”