York Chalets

"Great front desk staff, clean room "

"Beautiful place to stay! Will be back!"

"A double booking allowed a family to enter my room in the evening while I was watching TV. (They were given an access card!). I told them to return to the customer desk to straighten out the mess. They apologized for the inconvenience, even though it was not their fault. I hope that they had no trouble getting another room. Your customer service rep. then phoned me and she was very nice and apologized for the error. The TV did not work after that. Other than this the experience was fine. Very nice corner suite on the 10th floor. I prearranged valet car pickup for the morning of our departure. They had no record of it for some reason the morning of our departure, but they were able to retrieve my car quickly despite this."

"The staff was great from check-in to check-out. My room was clean. I did eat at the restaurant and the food was okay. The hotel is in a great location. I went to see Cardi B and we could have walked. I will definitely stay again! "

"Room was outdated. Definitely needs to be upgraded "

"Too dirty. Elevator didn’t work. "

"Have witnessed drug deals going down next door twice while staying at this location. 2 local police vehicles and an ambulance were in the hotel when we checked in. Some of the physical facilities are looking worn. Graffiti etched in the elevator."

"Really nice, staff was really friendly, there’s games for kids."

"I loved the vibe and ambience of the hotel. Also loved the lobby was on the rooftop and had welcoming drinks. I think the price was fair for the location, cleanliness, and amenities."