North Lake Tahoe Adventure Vacations

We’ve been staying at Northstar for years without issues and it is a beautiful resort but this particular visit the front desk was not the friendliest. Our room also needed updating. The deck was really dirty and dusty. The carpets were torn and stained in some areas and the garbage cabinet drawer was broken.

Very spacious. My daughter also left her AirPods in the room after we checked out and the housekeeping director, Dani, was extremely helpful in finding it for us and was with us until we did

Stayed here while skiing at Palisades. We loved it

Great property with easy access.

Resort atmosphere. Uncrowded and fun.

We came for our 15th wedding anniversary. This would be my 26th Ritz Carlton I've stayed at. For some reason the price point was doubled for the time we selected to stay. Everyone was really nice. The staff was great but I definitely have some grievance. When I checked in I let them know it was a special day for us. I'm a gold bonvoy Marriott member and I'm use to getting upgraded upon arrival. I was told the property wasn't at capacity, but would be later because of the snow. The front desk manager said they gave me an upgrade...but the room was 30 rooms away from the elevator and small. Usually at the 5 star hotels we stay at for our anniversary celebrations they have flowers, cards, candy etc .. comp'd awaiting our arrival. We didn't get anything special like that and I felt slighted. Especially paying over 2k for two nights when the prices now are 500-600 nightly (for this time last week). The thing that made me most upset was upon check in we were told by the front desk that there was a shuttle that goes into Truckee. That it was free by the hotel..... Come to find out it's one man whose the driver for the hundred of people staying at the resort. We waited over 2 hours at one point to get back to our room. It was snowing and I understand it takes time to go up and down the mountain. But seeing this is a 5 star property....you expect more than the average accommodations. The driver was great but you can tell he was overwhelmed and being pressured by the hotel to hurry up.

Great property with easy access.

We’ve been staying at Northstar for years without issues and it is a beautiful resort but this particular visit the front desk was not the friendliest. Our room also needed updating. The deck was really dirty and dusty. The carpets were torn and stained in some areas and the garbage cabinet drawer was broken.

Very spacious. My daughter also left her AirPods in the room after we checked out and the housekeeping director, Dani, was extremely helpful in finding it for us and was with us until we did

Loved the location in the mountains and accessories.

Great resort! Great room! Loved it. Will defidently be staying again!

Very spacious. My daughter also left her AirPods in the room after we checked out and the housekeeping director, Dani, was extremely helpful in finding it for us and was with us until we did

We’ve been staying at Northstar for years without issues and it is a beautiful resort but this particular visit the front desk was not the friendliest. Our room also needed updating. The deck was really dirty and dusty. The carpets were torn and stained in some areas and the garbage cabinet drawer was broken.