Find hotels near Customs House, Shanghai from $72

"It was a great experience staying here! Great location, wonderful service, and a clean room. The cleaning team was amazing. The best part was a staff member Bella at the front desk! She was so helpful from the check-in to check-out. Highly recommend, and we’ll come back for sure!! "

"The room has charging port which does not require me to take out my adapter which is super convenient! Room is very big! Staff also very helpful especially the hotel managers and the Concierge. They also allowed me to deposit my luggage with them even after I checked out to go for day trip. The location also is super close to Nanjing East Road. Recommend!"

"It's a great experience to stay in Crowne Plaza, clean room, convenient location, friendly hotel employees etc. Although encountering some issues during our stay, the gentleman (sorry that we forgot to ask for his name) at the front desk was so helpful and willing to solve the problems promptly. Liam Lu at the concierge was so helpful during our stay. He is so friendly and very professional in doing his jobs. They are definitely an asset to the hotel. We will stay in Crowne Plaza again next time when travelling to Shanghai."

"Good service"

"The room was very spacious the staff were amazing and very helpful even the staff u rarely meet like the cleaners are super friendly and do a amazing job thank you for everything "

"Nice hotel! Love it and will come back "

"The room is very clean and washroom is lovely. "

"Club lounge and everything a about the hotel is fabulous!"

"The staff was friendly, was offered a free upgrade to a corner room. Although the rooms were abit dated but rooms and hotel were always clean! Recommand will choose this hotel again!"