Is Extended Stay America Select Suites - Austin - Northwest pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Select Suites - Austin - Northwest?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites - Austin - Northwest on Nov 22, 2025 start from $67.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Select Suites - Austin - Northwest?

Self parking is free at this property.

What time is check-in at Extended Stay America Select Suites - Austin - Northwest?

Check-in start time: 3 PM; Check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites - Austin - Northwest?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Extended Stay America Select Suites - Austin - Northwest Reviews, Deals & Photos 2025

Q: Where is Extended Stay America Select Suites - Austin - Northwest located?

Located in Pond Springs, this hotel is 1.1 mi (1.7 km) from Main Event Entertainment and within 3 mi (5 km) of Lakeline Mall and Round Rock Independent School District Athletic Complex. Brushy Creek Regional Trail and McNeil Crossing are also within 6 mi (10 km).

10/10 Excellent

Tammie

Aug 30, 2025

Liked: Amenities

Clean and quiet. Very easy check In and very nice helpful staff.

Stayed 1 night in Aug 2025

2/10 Terrible

Yehonatan

Oct 5, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed for 12 days in this property, asked they will clean the room, they promised tomorrow 4 times and it did not happen. Towel are extra money. The service from the property manager was very bad, I made a reservation by mistake for 12 nights instead of 9 in the same day of check in at 9:30pm, when I was at the front desk asked to fix it and they said it will be fixed by the manager in the morning. she did not want to refund the 3 nights. Had 5 more nights booked in the property in a week from check out and canceled it. Not worth staying here, I recommend staying in a better property.

Stayed 12 nights in Sep 2025

6/10 Okay

Massimo

Aug 12, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Inside room very strong smells

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Apr 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice rooms

Stayed 3 nights in Apr 2024

8/10 Good

Adrianne

Sep 11, 2025

Liked: Staff & service

This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The building is old and needs a serious overhaul. The a/c worked well but when it turned off, the temperature went up pretty quickly so while sleeping I found myself moving the covers on and off during the night. The location is great. It's near convenience stores and restaurants. The quality matched the price so don't expect much and you won't be disappointed.

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose

Mar 12, 2025

Liked: Cleanliness, staff & service

Great place for a quick stay. The only thing was the windows and AC systems

Stayed 1 night in Mar 2025

2/10 Terrible

Harsha Vardhan

Feb 23, 2025

Disliked: Staff & service, property conditions & facilities

I didn’t like the services. No hand towels, No soap, shampoos.

Stayed 1 night in Feb 2025

8/10 Good

michael

Oct 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nest clean simple convenient reasonable price.

Stayed 1 night in Oct 2023

10/10 Excellent

Yakshia

Oct 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything

Stayed 2 nights in Sep 2023

2/10 Terrible

Barbara

Jun 27, 2024

Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID

Stayed 1 night in May 2024

2/10 Terrible

Julian

Jul 26, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches

The stay was horrible, roach infested rooms and people up all night.

Stayed 1 night in Jul 2022

2/10 Terrible

Isora

Mar 18, 2023

Disliked: Cleanliness

I couldn't sleep in those 3 nights due to the invasion of many cockroaches. Very dirty all areas.

Stayed 3 nights in Mar 2023

4/10 Poor

Marjorie

Oct 11, 2022

Disliked: Cleanliness, property conditions & facilities

Had to keep scooping up the cockroaches and putting them in the toilet to flush away. Killed around 50 during a 4 day stay, and those are just the ones that came out while I was there. They were hiding under the baseboard at the vinyl floor

Stayed 3 nights in Oct 2022

4/10 Poor

DS

Mar 22, 2023

Liked: Staff & service

Disliked: Cleanliness, amenities

The ladies at this ESA are great! That guy that did our checkin (ridiculous) !!! Not only I DID I NOT GET the room I reserved. to add insult to injury i was killing roaches the whole time! Disgusting !! I left!

Stayed 2 nights in Mar 2023

2/10 Terrible

Sonia

May 21, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Horrible services, horrible management where everybody points fingers at each other and don’t take accountability. Manager has boyfriend living at hotel where they fist fight outside and we are supposed to be ok with it. Full of roaches and fees for changing linens

Stayed 3 nights in May 2022

2/10 Terrible

Verified traveler

Feb 12, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

#BatesMotel

The staff were friendly enough but i do not suggest this hotel to anyone. The first room they put me in was the most disgusting off putting space i have ever paid to wak in to. It was so bad i refused a 2nd room and left after getting a refund. I felt very unsafe and uncomfortable with my son.This hotel is for people with addiction and serious life issues.

Stayed 5 nights in Feb 2023

4/10 Poor

Tina

Oct 15, 2023

Disliked: Room comfort

Poachers

Went to bed. Got up to use the restroom. Turned the light on, I didn't know the room was already "occupied" ..killed the "2 occupants" and used my travel lysol to spray all hidden areas. Could not go back to sleep after that. That was in room 101. Left early.

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Apr 18, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty & Horrible "hotel" DO NOT STAY HERE

The hotel was incredibly dirty. The hotel staff did not have shoes, there was no regular cleaning staff, and the front desk did not have any clerks besides the first night we arrived. The sheets were stained, the bathroom was not clean, and the blankets had cigarette burn holes in it. I had to purchase cleaning products, towels, and blankets to make my stay livable because the other hotels in this area were completely booked. This hotel was not in the safest area of Austin and I highly recommend not staying here even if you are trying to save money. I have stayed in hotels with this rating before and it was not nearly as bad as this.

Stayed 3 nights in Apr 2023

2/10 Terrible

Stacey

Nov 5, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Experience Ever

Check in went fine. However once we got to the room it was not clean, there were drugs (not much but still) left in the top drawer of the dresser as well as the previous occupants clothing, no washcloths, and no remote for the TV. There were roaches crawling around in the hallway, thankfully we didn’t see any in the room. When we brought up the situation with the remote the employee was aggravated and not very nice, but we did get a remote for the tv. When we brought up not having washcloths in the room (so we could even clean it ourselves) the employee said they’re running low and couldn’t give us any. These are just the main complaints I have. We will not be staying at this location or any other location. Definitely the worst experience I have ever had.

Stayed 2 nights in Nov 2023

2/10 Terrible

Reginice

May 1, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.

Stayed 2 nights in Mar 2023

6/10 Okay

Lane

Jul 13, 2022

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

You get what you pay for.

For the price it\s hard to beat but many things lacking. I was on an extended (28 day) business trip and required a wheelchair accessible hotel room. They accommodated me on that part but, upon check-in I was informed if I wanted the linens laundered, mind you this is their linens, I would either need to pay extra or do them myself. Yes, I would have to wash their linens at my expense. The laundry facilities on site only takes quarters and there was no place to get quarters, I wound up going to a bank to get them. $3.00 to wash and $3.00 to dry and the laundry came out wet, can you say rip-off. They never cleaned the room in 28 days, we could not even get toilet paper, had to buy our own. Daytime was fine but at night the roaches came out. Thee doors are always locked so when I ordered stuff, like food, to be delivered I had to, in a wheelchair and after on crutches, go down the hall and open the door to let the delivery person in. Since I was disabled I could not take my trash out but upon leaving I bagged everything up for them, they still charged me a cleaning fee because I didn't take it out myself.

Stayed 25 nights in Jun 2022

10/10 Excellent

Salina

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very polite n comfortable

Stayed 1 night in Sep 2025

10/10 Excellent

emilio

Sep 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again

Stayed 7 nights in Aug 2025

2/10 Terrible

bradley

Jun 7, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.

Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Apr 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely friendly staff

Stayed 1 night in Apr 2025

Extended Stay America Select Suites - Austin - Northwest

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