We had a great stay here. All the staff were really friendly and helpful. Our room was cleaned to a high standard and all areas of the property were clean and well cared for. The breakfasts were excellent and plentiful and included plenty of local products. The daily delivery of bottled water was much appreciated. Airis is in an excellent location - lovely beaches at the bottom of the road and a 50 minute coastal walk into the heart of Chania (the bus back stops nearby!). We look forward to returning!

Pros / overall experience : A very warm, welcoming and accommodating team running the place under George; spacious and clean rooms with very comfortable bed; generous and varied breakfast buffet and good food and drinks available throughout the day . Location works well if you have a car and want to use the hotel as a base to explore - right between chania and the west coast where there are some incredible turqouise water beaches. Some short hikes to monasteries / caves and wineries in the interior are also accessible so you can appreciate the mountainous scenery. Many guests also stay at the hotel all day and enjoy the pool and bar facilities , in which case would probably recommend upgrading to a room with a private plunge pool and lounger. Con - wouldn’t go there for the beach in front - it’s nice for the view from the hotel but there are much better beaches within an hours drive that are worth making the effort to go to. Area around the hotel at night can feel a bit desolate (at least in late September) so wouldn’t necessarily recommend venturing too far on foot for dinner .

Property was nice but the only thing which could have been better if it was clearly mentioned that some of the dine options will be closed and will open later in the season.