“When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen.
The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction.
The shower does not work.
When drawing the……
“Very good hotel. It is a great experience of staying here when I joined a conference held in Newcastle upon Tyne. Good location, good service, good price and friendly staff.”
“The apartment was great, conveniently located for Newcastle City Center (within a short walk, or short hop on the Metro), Jesmond Metro station and restaurants and cafes in the local area.
Check in via the adjacent Holiday Inn was quick and efficient and access to parking (free with the apartment!) was easy.
One minor gripe - when we set the sofa bed up, the mattress was dirty, covered in dust and food crumbs from the previous stay.
Otherwise the apartment is comfortable and in a good……
“We booked this as a large group and it didn't disappoint. The apartments were well laid out with ample space in the living room areas. There was great cleanliness throughout and areas stayed at a nice temperature. The accomodation was really quiet at night and the key system although awkward at first was easier than keys. The location was also great with a short tram or 20min walk into town.
Only small gripes are that we would have liked more utensils/ crockery, it would also be nice if there……
“The property is overall really good, the bed was comfortable. The staff was really good they provided me with extra towels at no additional cost. Safe parking and location of the hotel is exactly to be on point, especially if you are visiting the city center. ”
“You most certainly receive value for your pound here! The rooms are immaculate and the rain showers in the washrooms are amazing!! This is our 3rd stay here!”
“We had a good stay, when ringing for support to find the entrance and how to enter was very supported and sent all necessary details, free parking close by and isn’t too far a drive away from everything. Very quiet no banging through the night etc. ”
“Basically a dorm room. TV didn’t work. Shower drain didnt work. The bed was awful. Noises construction outside the window. Construction workers looking into the room. I would not call this a VIP anything”
“The whole process of being able to stay there was awful.
I had emails asking me to verify my identity but no correct link sent.
I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked.
Having finally been sent a link I verified and arrived to be told this was very common.
At the property Fire Doors were constantly janmed open.”
“This was a very nice comfortable place. We had a little trouble finding it. Was easy to check in and out of. The only suggestion I would make was to put the exterior patio lights on a timer so that they turn off at night— if it’s hot and you have the window open then you have all the light from the patio. But it was very clean and comfortable.”