“Sadly, this hotel has gone down hill over the past year! There were no carts available to bring your suitcases and other travel items to your room, and back to your car. We were told by staff that a few were out for repairs; and with 3 weddings going on, some guests must have held the only 2 carts in their rooms!
There wasn’t any complimentary coffee/tea in the lobby for guests; and there was now only instant coffee in the rooms!
The grounds were a mess, with broken tree branches all over the……
“The breakfast was exceptionally good and well stocked..since we had our pet with us they were accommodating to our needs and got us a room on the first floor. Both the night staff and morning staff were very helpful with any questions we had.”
“Booked 2 unit with 2 beds and a sofa bed on Expedia. When I got to the hotel the manager on duty told me that my reservation was for only one unit with Sofa bed and one without sofa bed and she will not take responsibility for Expedia reservations.
I thought she was very dismissive and rude even though I showed her the reservation.
This is my second time staying at this property and will seriously consider other options for future trips.
Very disappointed in the manager on duty at spoiled the……