9.6/10 Exceptional! (678 reviews)
We did not have a great experience here! Around 11 p.m. some guests began partying and sounded like they were right outside our door on the 3rd floor. they woke us up!
I called the front desk at 11:30 p.m. to please ask these guests to go inside their rooms as we could not sleep. Instead the voices and chatter became worse. I called the front desk again at midnight and was told they were on the 2nd floor patio not on the 3rd floor at all. I stated that they still sounded just as loud as they were right outside my door. This lasted until 3 a.m.!!! Unbelievable! Needless to say we did not have a good sleep at all. I have to say that I find it hard to believe the hotel does not have a quiet after 10 p.m. policy and that these guest could be so rude and ignorant! To top it off the next morning after showering we found huge puddles of water on the floor that had to come from underneath the floor. Our 44th year anniversary was ruined. do not stay here.
Reviewed on Aug 17, 2026
