“I was disappointed with my stay. During check-in, the front desk staff announced my room number aloud in the lobby where other guests could hear, which felt like a privacy and security concern.
Additionally, when I entered the room, there was a strong odor that resembled pet urine.
The smell persisted throughout my stay and made the room feel unclean.
I hope management addresses both guest privacy at check-in and room cleanliness standards.”
“The lady that checked us in was very bubble and was helpful when we had trouble with the key cards. She reactivate them both. The information about the restaurant and bar are wrong the hotel had none. There was no breakfast only coffee. The pool was open but no clean towels at the pool. The toilet leaked and there was the start of black mold forming on the wall under the sink. Only one elevator worked but you had to push the open door button to exit it. The carpet in the halls could us a good……