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“Extremely clean and comfortable apartment perfect for 2 people. Very well located for Brixton Academy where we were going for a gig also very close to the tube. Shortly arrival we noticed that the fridge wasn’t working but luckily Desmond from maintenance just happened to be in the building visiting another apartment at the time and came to check and got it working for us, he was very helpful and friendly we also received a follow up email from Your Apartment team that evening to check that……

“No contact from the hosts whatsoever with access details. Made countless phone calls to them...no answer! Very annoyed, had to book a hotel at last minute which was extra expense which we didnt need! Warning ⚠️ DO NOT BOOK THIS APARTMENT!!”

“Very well-organized and they paid a lot of attention to detailing every aspect and documenting it on their website. The self check-in and check-out is smooth and went without any issues. All appliances worked perfectly. The hallway was a bit noisy, especially when other apartments close their doors, it shakes the whole apartment. The check-out is 10 AM which I consider early.”

“Everything is good ”

“Bunch of fucking scammers wasting my fucking time and money. They cancelled my reservations last minute so I couldn’t physically cancel it, on top of that they refuse to refund my fucking money. I called them countless time to refund my money but wouldn’t pick up. Clearly they are using this method to scam people and they know well that Expedia do fuck all to help customers. They scammed me of my £165, worst fucking booking I’ve done on my life. If I can’t get my refund, might as well give them……

“The host NEVER got in contact with me about how to access the property. I even messaged him a day before and didn’t get anything. Check in was at 3pm on arrival day and It was already well past 4pm and I still hadn’t received any information. I messaged the host again and waited a while. At this point I was already at the property. I contacted VRBO support and they even tried contacting the host and never was able to get in touch with them. Therefore, they cancelled our booking and at this point……

“The communication was great. A minor check-in hiccup that was quickly resolved.A clean room in a clean, well-maintained home. Not in the heart of London, but only a 30-45 minute Uber from most everything. Across the street from a bus stop, and only a 15-minute walk from the Tube. Quite convenient for those who are willing to immerse themselves a little!Definitely priced appropriately.”

“We were unable to get access details so never stayed. Hotels.com were excellent gave us 100% support and found us alternative accommodation. ”