6/10 Aceptable
Lisa B., Clarksville, USA
20 ago. 2025
Le gustó: Limpieza
Check-in was easy; condo is in a great location with a beautiful view plus it is pet friendly!We checked in Mon 7/28/25, checked out Sat 8/2/25 not sure why it says Sun 7/27 - Fri 8/1? The overall 3 stars is due to the elevator issue & cleanliness after finding empty plastic bottles under the guest bed & night stand along with dust bunnies which were also behind the dresser in the master bedroom, plus I had to buy a cheap spatula to fry eggs, I left it for future guests. I paid an additional fee for noon check-out. Since check-out is 9 AM & check-in is 4 PM the condo should not have trash or dust anywhere. It stormed the night before my birthday (7/31), when I got up to take my dog out, according to other guests the elevator was not working prior to 7:30 AM, the condo is on the 7th floor. I texted & messaged, received auto replies so I called the 866#, spoke to someone who was not in Florida, was told they were aware of the problem & I would be notified as soon as they had an update but I found out it was fixed when I went & checked myself around 5 PM, I never was notified.My friend who was with me is unable to do 7 flights of stairs so I went & picked up my birthday dinner. I had messaged asking for compensation for the elevator inconvenience, was told we could discuss it if the elevator was not fixed by my checkout date! The elevator not working must be an issue; it is mentioned in previous reviews so someone on site should be able to fix it quicker!
Lisa B.
Se hospedó 5 noches en julio de 2025