Nerinx Vacations from $606

This was advertised as a HOTEL….. this is MOST DEFINITELY NOT A HOTEL. This is a glorified motel- did not appreciate the accommodation situation, lack of ease to access our room, size of room, layout of room was a typical motel. Did not like at all! This is false advertising when it’s offered as a Hotel and when you show up to find out it’s a motel, but the reservation is non refundable.

Amazing property… I would come back in a heartbeat!

Communication was proactive and showed a genuine concern for our comfort during our stay. There was an error in double booking on the property’s end and they made extra accommodations for us and went out of their way to make sure we were taken care of. The owner is a very kind person and reached out on a few occasions to ensure we had everything we needed. The cabin was beautiful, well maintained, and clean, and had great amenities for cooking. We enjoyed the brand new grill outside and also used the fire pit and enjoyed the local hiking trail. It is close to Mammoth Cave and we really enjoyed spending half the day at the park then relaxing at the cabin for the rest of the day. Highly recommend!!! (Side note - we are now at our next cabin destination of our road trip and we are missing the comfort and amenities at Maple Retreat!)

I had called the hotel in advance to tell them we were arriving late to check-in and was assured it would not be a problem. When we arrived there was no staff on property. We called and no one answered. We waited 2 1/2 hours and no staff returned. We ended up calling non-emergent police and they were not able to locate staff. Between 11:30-2am, there were people in and out of the lobby. There were stains on the carpet and the surrounding area did not seem very safe. We appreciated that the hotel did refund our room and hotels.com arranged another hotel for us.