诺维奇旅游套票 | 诺维奇机票+酒店优惠低至 4 折

Perfect place to get for a quick trip to Providence

The location is very convenient for walking, and the hotel owners are very welcoming; they kept the room looking after. I look forward to coming back again.

Nice and clean hotel the locations is perfect you can walk any place , we enjoyed

Unfortunately, my stay was quite disappointing. The customer service was poor, and I did not feel that my concerns were handled with the level of professionalism or attentiveness I expected from a hotel. One of the amenities that was promised with the room was air conditioning, but the AC was not working during my stay. This was especially frustrating because it significantly impacted the comfort of the room and was an amenity I was expecting to have available. I was also surprised and dissatisfied to find that there was no dresser or adequate place to hang clothes. This made it difficult to unpack and organize my belongings during my stay. Overall, between the poor customer service, the lack of working AC, and the limited storage for clothing, I don’t feel that the stay met the expectations set when I booked the room. I hope the hotel takes this feedback seriously and makes improvements for future guests. I will mention that I did get a partial refund from the hotel but had to reach out numerous times to get it