9.8/10 Exceptional! (1,183 reviews)
The hotel was beautiful. Both my wife and I loved the mix of modern materials and technology with the ambience of what existed as a manufacturing plant years ago. In the rooms, brick walls, exposed beams, and pipes added contrast to the clean windows and painted sheetrock walls. Pictures reminded us of the history of the building. We had a river view from our room in the part of the hotel that was away from the river and the view was wonderful. You could see both the river coming from the north and going to the south. With the riverfront walk going between the two buildings of the hotel, you could also see activity of people moving on their bicycles, jogging, or just walking.
The staff treated us as friends. At the front desk, both Jenna and Rebecca listened and reacted to any requests that we had. Housekeeping did a great job keeping our room clean and stocked during our 3 day stay there. We enjoyed the breakfast; however, it would have been better if there were heaters under the hot items and if there had been an additional high end coffee machine in the breakfast area. But it was nice to have a Nespresso coffee machine in our room so we could make our own cups while the machine in the breakfast area was busy.
Our first night in the hotel, we decided to eat at the Millhouse Restaurant in the hotel and we were very pleased with the atmosphere, food, prices, and service there. It turned out to be our best restaurant experience during our stay in Columbus.
Reviewed on Sep 28, 2026