“I booked a stay at the Motel 6 Columbus, GA – Columbus Airport location through Expedia. While initial check-in was okay, management later claimed that my reservation details had completely disappeared from their system.
Even after I showed proof from my bank statement verifying payment for both the room and the $50 deposit, management refused to return my $50 deposit upon checkout. No valid reason, itemized receipt, or damage claim was provided, and there was zero attempt to apologize or……
“Sink would get full and will take forever to drain. Bathroom had an old smell and cable /TV wouldn't work giving network error. Didn't work at all.
Other than that good hotel, great staff!”