General Butler State Resort Park Tours

The hotel seems to be undergoing renovations still or did some quick patch work. Standard breakfast, nothing to rave about. I had to switch rooms the first smelled like smoke. Do not stay on the first floor, very noisy. Outside of the hotel needs more lighting for the parking lot area. It's close to the highway and other hotels in that area. Bathroom was clean, shower area could use work. Nothing on Wi-Fi never used it. 6/10 because the room was spacious.

The property was maintained and clean enough, but the staff, particularly the front desk people were disinterested in their job. Every time I went to the front desk the staff member was on their cell phone texting or playing a game. I had to address them after standing there for a long moment to get their attention. When I finally got their attention they seemed perturbed at having to set their phone aside and talk to me. I asked for someone to look at the tv in my room as it was not working, after 3 nights staying there it still remained inoperable. I was part of a group that had a car show there and had spent a great deal of money with them. While there several guest vehicles were broken into, the security cameras were not in operation and the front desk staff didn’t seem concerned that anything had happened. My group had form our own security patrol to ensure the safety of all the vehicles in the hotel’s parking lot. While many things with our stay were adequate, the lack of attention and concern by the management was severely lacking.

The breakfast was poor. They ran out of food (almost all of the food options) and clean plates by 8:45. The food was not replenished. We had to go elsewhere for breakfast. It was disappointing.