8.4/10 Very Good! (1,444 reviews)
DISGUSTING. Pictures can’t illustrate how awful the rooms are. Maybe the 3 1/2 hour trip to Detroit. Checked in. Saw the room. IMMEDIATELY called Expedia to see how the situation could be remedied. Checked out. It was horrible. Think grandpa’s unfinished basement, the one your uncle lived in after getting out of prison. Cement everywhere. No paint. Dimly lit. No light fixtures, just exposed light bulbs. Booked a Queen or King, got something slightly bigger than a twin. Tub dirty. Towels on a dirty tool rack from the garage. TV had no signal. Even the mini ironing board was dirty. My wife was scared to sit down, it was appalling. Charged ten bucks to park in their EMPTY parking lot. Weird.
Front desk helped as much as they could. Gave me an email for the GM. GM never responded to me, but denied the refund request from Expedia. We weren’t there 15 minutes. Booked another room downtown at the Hotel Indigo—a much better, more traditional, aesthetically pleasing option.
If disgusting cement is art to you, have at it. Can’t fathom why couples would give this place a high rating. My wife and I mentally prepared to either drive home or sleep in the car after our event. Worst hotel experience of my wife, by far.
Reviewed on Nov 9, 2026
