Southeastern Michigan Romantic Vacations

Such a great find! It is so convenient to downtown, the rooms are huge, the staff are so friendly, and the bed is comfortable. Would highly recommend!

The front desk staff was amazing, and considering I have had issues at multiple Detroit hotels with front desk wait time and staff, this was a big plus. But, the garbage cans in hallways were full; the carpets a bit dingy; and our "white" comforter on our bed was more a muted yellow with what looked like ink blot stains all over. The closet system looked as if it had not been wiped down in some time; fingerprints all over. In the corners of the room, definite build up of not having been thoroughly vacuumed or cleaned in a long time. So, on the surface everything looked ok; but when you really paid attention you realized it wasn't as clean as you typically get in a hotel of that scale. We went to the food court several times, and the service was great and food was good. And, we took the shuttle service from hotel to the arena, and it was helpful and even fun on the ride back. So, aside from cleanliness, it was a good experience.

Hotel very clean

Such a great find! It is so convenient to downtown, the rooms are huge, the staff are so friendly, and the bed is comfortable. Would highly recommend!

The front desk staff was amazing, and considering I have had issues at multiple Detroit hotels with front desk wait time and staff, this was a big plus. But, the garbage cans in hallways were full; the carpets a bit dingy; and our "white" comforter on our bed was more a muted yellow with what looked like ink blot stains all over. The closet system looked as if it had not been wiped down in some time; fingerprints all over. In the corners of the room, definite build up of not having been thoroughly vacuumed or cleaned in a long time. So, on the surface everything looked ok; but when you really paid attention you realized it wasn't as clean as you typically get in a hotel of that scale. We went to the food court several times, and the service was great and food was good. And, we took the shuttle service from hotel to the arena, and it was helpful and even fun on the ride back. So, aside from cleanliness, it was a good experience.

Walls are paper thin - was kept awake by the neighbors at night and by someone's dog in the morning.

Not informed that the room wouldn't be cleaned (bed and bath linen changed, bathroom supplies replaced or refilled) during our stay or that bath and other towels would need to be reused--unless we requested these services. No notice in the room to either of these facts. PLUS there is nowhere in the bathroom to hang two sets of damp/wet washcloths, hand towels and bath towels. We were later told that the registration staff should have mentioned these basics when we checked in.