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Hôtel Québec Inn par JARO

3.0 star property
Travelers can unwind with a sports massage, lounge by the pool to soak up sunshine, or enjoy a round of golf at the nearby course

Choose dates to view prices

Hôtel Québec Inn captures the region's vibrant spirit with its thoughtful amenities. Guests can visit the golf course and spa, cool off in the pool, dine at Les Palmes restaurant, or relax on the terrace. Free WiFi and multilingual staff ensure a comfortable, welcoming stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Traditional room, 1 Queen bed - Exterior View

Traditional room, 1 Queen bed - Exterior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 1 Queen bed - Exterior View

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy room, 1 Double bed - Exterior View

Economy room, 1 Double bed - Exterior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy room, 1 Double bed - Exterior View

8.2 out of 10
Very good
(44 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 Double Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Exterior View

7.8 out of 10
Good
(81 reviews)

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for King bed Suite with Sofa bed - Nuptial Theme

King bed Suite with Sofa bed - Nuptial Theme | In-room safe, blackout drapes, iron/ironing board, free WiFi

King bed Suite with Sofa bed - Nuptial Theme

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King bed Suite with Sofa bed - Polynesian Theme

King bed Suite with Sofa bed - Polynesian Theme | In-room safe, blackout drapes, iron/ironing board, free WiFi

King bed Suite with Sofa bed - Polynesian Theme

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King bed Suite with Sofa bed - Art Deco Theme

King bed Suite with Sofa bed - Art Deco Theme | In-room safe, blackout drapes, iron/ironing board, free WiFi

King bed Suite with Sofa bed - Art Deco Theme

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King bed Suite - Empire Theme

King bed Suite - Empire Theme | In-room safe, blackout drapes, iron/ironing board, free WiFi

King bed Suite - Empire Theme

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Economy room, 1 Double bed - Interior Balcony, restaurant area

Economy room, 1 Double bed - Interior Balcony, restaurant area | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy room, 1 Double bed - Interior Balcony, restaurant area

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy room, 1 Double bed - Interior Terrace, restaurant area

Economy room, 1 Double bed - Interior Terrace, restaurant area | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy room, 1 Double bed - Interior Terrace, restaurant area

8.2 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
IPod dock
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional room, 1 Queen bed - Interior Balcony, garden area

Traditional room, 1 Queen bed - Interior Balcony, garden area | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 1 Queen bed - Interior Balcony, garden area

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional room, 1 Queen bed - Interior Terrace, garden area

Traditional room, 1 Queen bed - Interior Terrace, garden area | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 1 Queen bed - Interior Terrace, garden area

8.8 out of 10
Excellent
(23 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional room, 2 Double beds - Exterior View

Traditional room, 2 Double beds - Exterior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 2 Double beds - Exterior View

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional room, 2 Double beds - Interior Terrace, pool area

Traditional room, 2 Double beds - Interior Terrace, pool area | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 2 Double beds - Interior Terrace, pool area

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
IPod dock
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View

Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 1 Double Murphy bed and 1 Double Sofa-Bed with Kitchenette - Exterior View

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Modern room, 1 Queen bed and 1 Queen Murphy bed with fireplace - Interior View

Highlights

Fireplace
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony

Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony | In-room safe, blackout drapes, iron/ironing board, free WiFi

Modern room, 1 Queen bed and 1 Queen Murphy bed - Interior Balcony

7.8 out of 10
Good
(17 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Queen bed Suite - Asian Theme

Queen bed Suite - Asian Theme | In-room safe, blackout drapes, iron/ironing board, free WiFi

Queen bed Suite - Asian Theme

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view

Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view | In-room safe, blackout drapes, iron/ironing board, free WiFi

Traditional room, 1 Queen bed and 1 double sofa bed - Exterior view

7.2 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Four Points by Sheraton Levis Convention Centre

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,007 reviews
$98 nightly
The price is $117
Jan 11 - Jan 12
Total with taxes and fees
Four Points by Sheraton Levis Convention Centre
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About the neighborhood

Map
7175, Boulevard Wilfrid-Hamel Ouest, Québec City, QC, G2G 1B6

What's nearby

  • Cinéma Cineplex Odeon Ste-Foy - 8 min walk - 0.5 miles
  • Club de Golf L'Albatros Ste Foy - 10 min walk - 0.6 miles
  • Carie Factory Amusement Center - 12 min walk - 0.7 miles
  • Recreofun Amusement Centre - 13 min walk - 0.7 miles
  • Base de plein air de Sainte-Foy - 17 min walk - 0.9 miles

Getting around

  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 5 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Québec Broue 2.0 - ‬3 min drive
  • ‪Ashton - ‬2 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Pizza Salvatoré - ‬2 min drive

About this property

Hôtel Québec Inn par JARO

Hotel near Base de plein air de Sainte-Foy
Located close to Club de Golf L'Albatros Ste Foy and Metropolitan Golf Club, Hôtel Québec Inn par JARO provides an adjacent golf course, a nightclub, and a terrace. Treat yourself to a massage, a body treatment, or a detox wrap at La Source, the onsite spa. The on-site restaurant, Les Palmes, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
Other perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Full breakfast (surcharge), express check-out, and smoke-free premises
  • A billiards/pool table, a vending machine, and multilingual staff
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 135 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Similar properties

Front of property
Hôtel Plaza Québec par JARO
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 3,036 reviews
$92 nightly
The price is $110
Jan 11 - Jan 12
Total with taxes and fees
Hôtel Plaza Québec par JARO

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 27 for adults and CAD 8 to 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Les Palmes

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 27 for adults, and CAD 8.00 to 18.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 068445

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Hotel Quebec Inn City
Hôtel Québec Inn Hotel
Hôtel Québec Inn Québec City
Hôtel Québec Inn Hotel Québec City

Frequently asked questions

Does Hôtel Québec Inn par JARO have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Québec Inn par JARO?

As of Jan 4, 2026, prices found for a 1-night stay for 2 adults at Hôtel Québec Inn par JARO on Jan 5, 2026 start from $86.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Québec Inn par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Québec Inn par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hôtel Québec Inn par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Québec Inn par JARO located?

Located in Sainte-Foy-Sillery-Cap-Rouge, this spa hotel is within 1 mi (2 km) of Base de plein air de Sainte-Foy and Club de Golf L'Albatros Ste Foy. Metropolitan Golf Club and Club de Golf de Cap-Rouge are also within 6 mi (10 km).

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Reviews

Hôtel Québec Inn par JARO Reviews

8.2

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 949 out of 2092 reviews
Rating 8 - Good. 584 out of 2092 reviews
Rating 6 - Okay. 297 out of 2092 reviews
Rating 4 - Poor. 142 out of 2092 reviews
Rating 2 - Terrible. 120 out of 2092 reviews

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Always great service!
Stayed 2 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast was fresh and delicious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rejean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, restaurant was amazing. The place looked great and staff was friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I totally recommend paying the extra to have a room overlooking the pool or even the restaurant area. beautiful, peaceful and relaxing
Stayed 1 night in Sep 2025

8/10 Good

Juel

Liked: Cleanliness, amenities, property conditions & facilities
We used the hot tub almost every night! It was very relaxing
Stayed 3 nights in Oct 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice gym good resto and bar
Stayed 1 night in Sep 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ,near airport ,cool view inside garden
Stayed 1 night in Sep 2025

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was amazing! We had a fabulous suite with a beautiful view of the dining and pool area. I don’t have a single complaint. Btw the staff and entertainment at the restaurant was phenomenal.
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double room was large and clean. Beds were firm and comfortable. Excellent restaurant for breakfast and dinner. Great gym with many ellipticals, bikes, nautilus machines and free weights.
Stayed 1 night in Oct 2025

8/10 Good

rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is awesome. You get the tropical feeling around there
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
I love to be able to simply step out of our room onto the patio and have a peaceful dinner with wine and the spa and pool are so much appreciated.
Stayed 3 nights in Sep 2025

6/10 Okay

Johnathan

The room was as expected and the staff were great. The only thing off about this place is the vibe. It is unfortunately
Stayed 1 night in Oct 2025

4/10 Poor

DHAVAL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old property, staff service is good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie-Soleil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the amazing service.
Stayed 1 night in Sep 2025

8/10 Good

Tara Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Very nice relaxation feel. Food was good. Bar/restaurant staff were great. I didn't like having to pay for early check in when room was ready anyway...not a good look from the jump.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Still a nice play to stay relax and have a good meal. Hope the bar with a dance floor will come back like the old days.
Stayed 1 night in Sep 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
I was surprised I could not receive a Veterans Discount by booking through Expedia, hotel staff advised if I booked directly with the hotel, I would have received the discount. Food in Las Palmas was excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Quy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Probably the best hotel gym I've been to. The pool is really good too. The ONLY feedback is the hours regarding the above amenities. Pool is closed early (9pm) and gym is opened late (8am). Couldn't enjoy amenities due to hours.
Stayed 2 nights in Aug 2025

8/10 Good

Renet

Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Aug 2025

6/10 Okay

Christine

Liked: Staff & service
Disliked: Amenities
Towels hard, shampoo and conditioner in wrong containers (?joke?) staff very friendly
Stayed 1 night in Sep 2025

4/10 Poor

Vincent

Disliked: Staff & service, property conditions & facilities, room comfort
The room was fairly cleaned, the staff was not friendly and helpful. They seemed that they are about to go 2007 Britney Spears and shave their heads. The poolside was nice but the singer was not, 1972 called, he needs to go back.... the hotel was noisy, you can hear kids running upstairs. This place was dated and needed to be refreshed, you can clearly see the lack of maintenance all around.
Stayed 2 nights in Oct 2025