预订斯迈利酒店宾馆住宿限时优惠

“Everything was clean”

“Very clean hotel and room, I pretty much only slept there but it was pleasant”

“The staff was friendly and the place was quiet. However, the hotel, the Halls, the stairs, the rooms, the kitchen were filthy. When I checked in on Thursday my room smelled a little funny, but not too bad. Friday morning I killed a cockroach in the bathroom. Oh well, you know things happen. By Saturday and Sunday I had killed five cockroaches in my room. When I went down for breakfast on Sunday morning I saw cockroaches on the walls of the dining room. I can't believe that this got an eight……

“Great room. Spotless and clean. Across the street from the next day nenue so got there early Beautiful town of Cuero!”

“I booked a suite with one queen bed. We were given a standard room - no explanation as to why. We didn't discover this until we entered the room we were assigned. We had been charged for a much more expensive room. I went back down to the desk and was told that all suites were booked. I showed the desk clerk that i booked a suite and was told to wait 5 minutes while she checked "something". She came back and told me she had a room for us but the toilet needed to be fixed before we could move in.……

“Great experience ”

“Good location, consistent service. Management always present, great value for the price. ”

“Very nice ! Great little place.”

“The staff was friendly and helpful. ”

“(background) I've stayed at the Best Western in Gonzales (Tx) several times over the past 15+ years. This stay (for Christmas 2025) was good with the room being good and the shower being very good.”

“I asked for a room and they gave me whatever they wanted and no option of refund. It’s like they are poor and they really need the money. ”

“The room is damp, and the curtains are moldy. The bed sheets are not clean, and the toilet leaks at the base where it meets the floor.”

“We booked 5 rooms. 4 of us had significant issues with the condition of our rooms. The staff was incredibly kind. But the hotel is in need of new housekeeping personnel. And the housekeeper shouldn’t show up to the rooms with her dog, who walked straight into the room. ”

“Horrible customer service and dirty room (beds unmade/previously slept in, dog hair in the sheets, piss/crap stains on sheets and actual mattress, shower drain clogged, mold, roaches, and bed bugs). I don’t think I’ve ever walked into a dirtier hotel and honestly would not recommend that place to anyone. ”

“老朽化が進んでいる ”