Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel with a restaurant, near University of Tennessee

Choose dates to view prices

Where to?

Dates

November 2025

13

December 2025

1 bedroom, premium bedding, desk, laptop workspace

55-inch Smart TV with satellite channels, Netflix, streaming services

Hotel Cleo Knoxville, in the city's heart, blends Southern charm with modern comfort. Enjoy regional dishes at the restaurant, unwind with a drink at the bar, and use in-room WiFi to plan adventures. Guests love the staff's thoughtful service.

Exceptional

Popular amenities

Bar
Parking available
Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Room options

Check availability for these dates

Tonight

Nov 13 - Nov 14

Tomorrow

Nov 14 - Nov 15

Signature Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 King Bed

Luxury Suite, 1 Queen Bed (View)

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Romantic Suite, 1 Queen Bed, City View

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Executive Studio, 1 King Bed (View)

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 King Bed

Royal Suite, 1 Queen Bed (View)

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

Royal Suite, 1 Queen Bed (Mobility Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Smart TV

Separate bedroom

Blackout drapes/curtains

Premium bedding

Private bathroom

Hair dryer

Sleeps 2
1 Queen Bed

About the neighborhood

428 South Gay St, Knoxville, TN, 37902

What's nearby

Market Square - 1 min walk - 0.0 miles
Tennessee Theatre - 2 min walk - 0.1 miles
Knoxville Convention Center - 6 min walk - 0.4 miles
University of Tennessee - 12 min walk - 0.7 miles
Neyland Stadium - 19 min walk - 1.1 miles

Getting around

McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
‪Downtown Grill & Brewery - ‬1 min walk
‪Clancy's Tavern & Whiskey House - ‬2 min walk
‪Chivo Taqueria - ‬2 min walk
‪K Brew - ‬2 min walk

About this property

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Hotel near University of Tennessee

Close to Knoxville Convention Center and Neyland Stadium, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel provides a bar, a restaurant, and more. Stay connected with free in-room WiFi.

Additional perks include:

Valet parking (surcharge), concierge services, and an elevator
A vending machine, smoke-free premises, and coffee/tea in the lobby
A 24-hour front desk
Guest reviews give top marks for the helpful staff

Room features

All guestrooms at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel have thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.

Extra conveniences in all rooms include:

Bathrooms with hair dryers and shampoo
55-inch Smart TVs with Netflix, streaming services, and premium channels
Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$227 nightly

Nov 16 - Nov 17

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi

Parking and transportation

Covered valet parking on site (USD 35 per day; includes in/out privileges)

Food and drink

A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Lilou
Lilou

Family friendly

Soundproofed rooms

Conveniences

24-hour front desk
Vending machine

Guest services

Concierge services
Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Area rugs in room
Elevator (42 inch wide door)
Grab bar in bathtub
Grab bar in shower
Hardwood flooring in room
Stair-free path to entrance
Tile flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)

More

Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with premium satellite channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Free bottled water

More

Air conditioning (climate-controlled)
Desk
Free local calls
Heating (climate-controlled)
Laptop workspace
Mobile key entry
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Covered valet parking fee: USD 35 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Hotel Cleo

Hotel Cleo Knoxville

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Hotel

Frequently asked questions

Is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

As of Nov 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel on Nov 24, 2025 start from $251.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Valet parking is available for USD 35 per day.

What time is check-in at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel?

Check-out is at 11:00 AM.

Where is Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Maple Hall, University of Tennessee, and Knoxville Convention Center. Neyland Stadium is 1.3 mi (2 km) away.

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Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Amenities

9.8

Staff & service

9.4

Eco-friendliness

9.8

Property conditions & facilities

10/10 Excellent

Robert

Oct 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice boutique hotel with a French theme.

Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Mar 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was excellent, room was very charming and comfortable.

Stayed 1 night in Mar 2024

10/10 Excellent

Lexie

May 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely stunning property and amazing staff. Highly recommend.

Stayed 1 night in May 2024

10/10 Excellent

Debbie Jonathan

May 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful addition to downtown Knoxville. Absolutely gorgeous hotel, everything was perfect. Will definitely be back!

Stayed 3 nights in May 2024

10/10 Excellent

Carrie

Jun 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very unique rooms, comfortable beds nice pillows. Everything was very clean. We enjoyed our time.

Stayed 1 night in Jun 2024

10/10 Excellent

Casey

Sep 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous hotel.

Beautiful hotel, Beautiful room. Very large room with nice furniture and wood flooring. An absolute steal!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Beth

Feb 26, 2024

Staff is friendly and accommodating. Hotel is brand new and beautiful. Rooms are first class.

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Oct 7, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful

Stayed 1 night in Oct 2024

10/10 Excellent

John

Jul 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is super clean and new. Staff are very pleasant and where readily available when needed. High end luxury in the center of Knoxville with plenty around to do. Can’t wait to come back, the Presidential Suite is top notch!

Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Jun 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is beautiful!!! The bathroom is stunning and so updated!!! The bed and pillows were amazing!!! Will always stay here when we are in Knoxville!! Can’t say enough great things about this hotel!!! Huge shout out to Zaria and Fire! Such sweet girls and you tell they love what they do!!!

Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Jun 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful hotel/restaurant in historic building right on main restaurant/ bar/ shoppes area of Knoxville. Rooms are very large and have separate seating area and huge bathrooms. Nice touch is the continental breakfast set outside the rooms in a foyer area each morning. Feels very chic. Great neighborhood. Totally recommend.

Stayed 2 nights in May 2024

10/10 Excellent

Craig

Aug 19, 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Only issue is we didn’t have hot water for my stay. Everything else was great.

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Feb 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really beautiful hotel, central toeverything

The hotel is beautiful, very clean. And centrally located. My “complaints” are really nitpicky. We were facing the street, and people were loud late into the night (not the hotels fault). The bed was very firm. If you love a firm bed, this is the place for you. They do provide lots of pillows, which I love. My only real complaint is that on the hotels.com website it said breakfast is included. At the hotel they said “we don’t do that anymore.” Disappointing.

Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Sep 28, 2024

Liked: Staff & service, amenities, property conditions & facilities

Found a dirty sock in room from last guests. Head board on bed was ridiculous It’s not mounted to the bed and it’s not mounted to the wall. It’s just there and bangs the wall every time it’s touched. Other than that the place is amazing

Stayed 1 night in Sep 2024

8/10 Good

Wendy

May 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the boutique style & decor. My room was huge. However, it was on the street side so very noisy. Also, I could hear the ppl next to me in their room. The staff is lovely. The restaurant is posh. The hotel did not make it clear the food and drinks inside the room weren’t included. Given the very high rates, they need to have included those items, or put a sign with the prices.

Stayed 3 nights in May 2024

6/10 Okay

Krystle

Aug 14, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

HOT WATER OUT & NOT REFUNDED WHAT I WAS PROMISED

They called to inform me the day before check-in that the hot water was out. They promised me a 25% discount if I kept my reservation. They still charged me the full amount even though I asked about it at check-in then I called and they told me they would refund the discount. She told me 15% and I informed her the may it was supposed to be 25%. First they tried to charge my card for the amount instead of refunding it. Then, they refunded it and it was not 25% like they promised. I’m done calling about it. I took a cold shower and did not receive what I was promised. I would also like to know how the restaurant was still running if the building had no hot water.

Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Sep 7, 2025

Liked: Cleanliness, staff & service

The person next door got on a conference call before 8 am and might as well have been sitting in our room. Unfortunately breakfast did not start until 10 am. Room was charming, staff were very pleasant but the would not necessarily stay there again,

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Apr 15, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful rooms

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Mar 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was beautiful and room was clean and comfortable. Staff were friendly and helpful. I thought pastries were included in the morning however they were not. This was mentioned in previous reviews and list of amenities stated "pastries in morning" but when we asked staff we were told there was a charge for them. It was a little confusing.

Stayed 1 night in Mar 2025